Legal

Refund policy

Last updated 24 September 2026

30-day money-back guarantee

Give Goblin Forge a proper try. If you subscribe and decide within your first 30 days that the service is not for you, tell us and we will refund that first payment in full, no questions asked.

Bought a single adventure? If you have not used it to forge an adventure yet, you can get a full refund within 30 days of buying it.

Later subscription payments are not normally refunded, because you can cancel any time before your next billing date. If something went wrong with a payment, or the law in your country gives you a right to a refund, contact us and we will sort it out.

How to request a refund

Refunds are processed by our payment provider, Paddle, who is the Merchant of Record for all orders. Visit paddle.net and look up your order with the email you paid with, or contact us at alex+goblinforge@hiliconsulting.eu and we will arrange it.

What happens after a refund

Subscription: your plan will not renew. You can keep forging until the end of the billing period you were refunded for. Single adventure: the unused adventure is removed from your account. Either way, every adventure you have made stays in your library.

Cancelling

You can cancel any time from Subscription & usage, then Manage subscription. Cancelling stops future renewals; it does not refund past payments on its own, so request a refund as above if you want one.